🎧🎬 B2 English Listening Practice for Call Centers • Listening to...
Explore the secrets of 🎧🎬 B2 English Listening Practice for Call Centers • Listening to... with us, and benefit from the valuable insights it provides regarding centers. B2+ English Listening Practice for Call Centers • Listening to Natural Customer Service Conversation • Do you want to improve your listening for a call center? • Do you need to improve your vocabulary for customer service? • Do you lack experience in the call center industry? This video is perfect for B2+ English learners who want to break into the call center industry! Our expert coach will guide you through a powerful Active Listening Activity, showing you: Active Listening : Practice understanding real customer conversations Step-by-Step Listening Techniques Real-Life Call Scenarios of customer concerns Call Handling Skills on the whiteboard • Simple step-by-step Active Listening Techniques so you can capture and handle calls much better • Activity Resolution and Vocabulary explanation Learn ...