🎧🎬 B2 English Listening Practice for Call Centers • Listening to...

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B2+ English Listening Practice for Call Centers • Listening to Natural Customer Service Conversation
• Do you want to improve your listening for a call center?
• Do you need to improve your vocabulary for customer service?
• Do you lack experience in the call center industry?
This video is perfect for B2+ English learners who want to break into the call center industry! Our expert coach will guide you through a powerful Active Listening Activity, showing you:
Active Listening : Practice understanding real customer conversations
Step-by-Step Listening Techniques
Real-Life Call Scenarios of customer concerns
Call Handling Skills on the whiteboard
• Simple step-by-step Active Listening Techniques so you can capture and handle calls much better
• Activity Resolution and Vocabulary explanation
Learn how to listen actively, respond confidently, and handle any customer call like a pro! Join us and get the tools you need to shine in your next interview or boost your current call center career.
Ready to improve your skills? Start your journey today—hit that play button, and don’t forget to subscribe to our channel for more pro tips!
Interested in more? Join our Call Center Academy!
Want to Improve Faster? Text us on WhatsApp at +502 5544-9837 to learn more about our live training sessions and take your call center skills to the next level.
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"For the fear of the Lord is the beginning of knowledge: but fools despise wisdom and instructions."
~Proverbs 1:7




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