Curso Intensivo Inglés para Call Center Online

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CALL CENTER TRAINING COURSES ONLINE Guatemala and Latinoamrica
Coach de call center practica el proceso de Flujo de Llamada (Call Flow) para Retail customer service y gua a los estudiantes a travs de todo el proceso.
¿Sabes hacer roleplay?
¿Has perdido oportunidades de trabajo porque no pudiste manejar llamadas en ingls?
En esta primera parte, obtendrs un adelanto de nuestro coaching de call center en vivo para personas de nivel intermedio, intermedio avanzado sin experiencia y agentes de call center que buscan mejorar.
Enfcate en Ingls Funcional para el Puesto y Habilidades de Call Center
1 - Habilidades Blandas (Soft Skills)
2 - Customer Service Vocabulary and Call Flows
3 - Active Listening y Acento
4 - Interview Preparation
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