🌟 Elevating Healthcare Customer Service 🌟 Join us on a journey to...

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Elevating Healthcare Customer Service
Join us on a journey to excellence in customer service!
Al Raneen Primary Care Centre proudly hosted its first Exceptional Healthcare Customer Service Training session on March 21st, 2024. From understanding the history of our centre to honing key skills and ensuring infection control, our staff delved deep into the essentials of top-notch customer care.
The training session aimed to enhance staff members' understanding of customer service in healthcare settings and improve their skills in this crucial aspect of their roles.
The agenda included various informative sessions and interactive discussions led by esteemed speakers from within the organization. Mr. Abid Bin Amar, the General Manager of Al Raneen Primary Healthcare Centre, commenced the event with an opening prayer and welcome remarks.
The sessions covered topics such as the history of the healthcare centre, the significance of customer service in healthcare, key customer service skills, and the importance of infection control through simulations and drills.
Speakers included Mr. Naseer Ahmad, Clinic Manager; Mr. Wilbert R. Cantor, Marketing & Business Development Manager; Dr Muntaquim Sayed, Quality Officer; and Ms. Vidya Thakur, HR Officer.
A huge thank you to our esteemed speakers and dedicated team members for making this event a success!
It provided a valuable opportunity for staff members to enhance their knowledge and skills while reinforcing the commitment to exceptional customer service within the healthcare centre.
Let's continue to strive for excellence in healthcare service together!
Book your appointment today!
: +971 37655602
: 050 254 5780
: www.alraneenmedicalcentre.ae




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