🎧 Call Center 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐟𝐨𝐫 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫𝐬 •...
In this detailed feature on 🎧 Call Center 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐟𝐨𝐫 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫𝐬 •..., we dive deep into the importance of center.
- Do you need to improve your listening skills for a call center?
- Do you need to learn call center vocabulary?
Hey, future customer service pros! In today’s video, we’re tackling active listening—for difficult delivery issues!
Comprehension: Practice understanding real customer conversations
• Real tips for handling tricky issues with deliveries
• Real-life scenarios of Customer Concerns
• Simple step-by-step Active Listening Techniques
• Activity Resolution and Vocabulary explanation
This lesson is perfect for call center agents at a B2 English level who want to improve their listening skills and better handle customer claims.
Want to Improve Faster? Text us on WhatsApp at +502 5544-9837 to learn more about our live training sessions and take your call center skills to the next level.
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¡nete a Nuestra Academia!
Si eres un profesional de call center o aspiras a unirte a la industria del BPO, este video es imprescindible. No olvides suscribirte a nuestro canal y preguntar sobre nuestros completos cursos de capacitacin en lnea para call center para elevar tu carrera.
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"Whatever you do, do it all for the glory of God."
1 Corinthians 10:31
Remember, your journey starts with a single step. Be inspired by 🎧 Call Center 𝐋𝐢𝐬𝐭𝐞𝐧𝐢𝐧𝐠 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞 𝐟𝐨𝐫 𝐂𝐚𝐥𝐥 𝐂𝐞𝐧𝐭𝐞𝐫𝐬 •... and start engaging with center today!
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